Updated April 2026

Review: Close

The AI CRM built for inside sales teams

4.7/5 · 920 reviews

Close is an all-in-one CRM with built-in calling, email, SMS and AI, designed specifically for inside sales teams. Its AI Call Assistant records, transcribes and analyzes every call, generating summaries and identifying next steps automatically. The tool eliminates manual data entry via automatic sequencing and predictive dialing, doubling or tripling call volume per rep. Over 9,000 B2B startups use it including Pipedrive (before migration), Freshly and Levels.

4.7

Our verdict

Close is an excellent choice for b2b startups and inside sales teams wanting a powerful crm with built-in calling and ai from day one, without long setup.

Best for: B2B startups and inside sales teams wanting a powerful CRM with built-in calling and AI from day one, without long setup

Try Close

Price

$49/mo

Rating

4.7/5

Reviews

920

Model

Free trial

Features of Close

Call Assistant IA

Auto-transcription, summaries and next steps on every call

Power Dialer

Predictive dialer with smart routing and voicemail drop

Email & SMS séquences

Multi-touch cadence automation personalized by AI

Pipeline visuel Kanban

Drag-and-drop deal management with AI opportunity scoring

Reporting commercial

Real-time dashboards on activity, pipeline and performance

API & intégrations

100+ native integrations + full REST API and webhooks

Pros and Cons

Pros

Native calling included, no third-party tool needed
AI Call Assistant makes reps productive immediately
Ultra-fast setup vs Salesforce (days vs months)
Transparent pricing with no hidden fees
Built for B2B inside sales, clear focus

Cons

No free plan, starts at $49/user/mo
Fewer features than Salesforce for complex enterprise
Less customization than HubSpot
Mobile app less rich than web version

Use Cases

High-volume B2B outbound phone prospecting Full sales cycle management from SDR to closer Sales coaching via AI call analysis Personalized multi-touch cadence automation Migration from Pipedrive or HubSpot for simplicity gains

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The AI CRM built for inside sales teams

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Alternatives to Close

KrispCall

AI cloud phone system with virtual numbers in 100+ countries

4.2/5

CloudTalk

AI-powered VoIP business calling solution

4.4/5

SleekFlow

AI-powered omnichannel suite for customer engagement

4.6/5

See all alternatives to Close → Close vs KrispCall Close vs CloudTalk

Frequently Asked Questions

Is Close free?

Close does not offer a free plan. Plans start at $49/mo. A free trial may be available.

Who is Close for?

B2B startups and inside sales teams wanting a powerful CRM with built-in calling and AI from day one, without long setup. Close is particularly suited for: High-volume B2B outbound phone prospecting, Full sales cycle management from SDR to closer, Sales coaching via AI call analysis.

What are the best alternatives to Close?

The main alternatives to Close are: KrispCall, CloudTalk, SleekFlow. Each has its strengths — check our dedicated page for a detailed comparison.

Is Close reliable and secure?

Close is rated 4.7/5 based on 920 reviews. The tool is available on the PartnerStack marketplace, ensuring a certain level of reliability.