Updated May 2026

SurveyMonkey Pricing, features & alternatives

AI-assisted surveys and forms

4.4

Third-party rating

/5 · 18k

Free plan Model Freemium Verified partner

SurveyMonkey is a survey and feedback-collection platform. Its AI layer (SurveyMonkey Genius) helps draft questions, predicts survey quality and automatically analyzes open-ended responses with sentiment detection.

4.4

Overview

Third-party rating: 4.4/5 (18,000).

Intended audience: Teams collecting and analyzing customer or employee feedback at scale

Try SurveyMonkey

Features of SurveyMonkey

AI Survey Creation

SurveyMonkey Genius drafts and optimizes your surveys

AI Sentiment Analysis

Automatic categorization of open-ended responses

Template Library

Hundreds of expert-certified survey templates

Conditional Logic

Skip logic and personalized survey paths

Integrations

Slack, Salesforce, HubSpot and 100+ apps

Pros and Cons

Pros

AI-assisted survey creation
Huge template library
Automatic analytics and insights
Free plan available

Cons

Limited free plan features
Advanced export locked to paid plans
Per-user pricing climbs quickly

Ratings & Reviews

Ratings from 1 source

4.4(18,000)

Platform average:

4.4/5(18,000 reviews)

Use Cases

Satisfaction surveys Market research Employee feedback Registration forms

Ready to try SurveyMonkey ?

AI-assisted surveys and forms

Start for free

Frequently Asked Questions

Is SurveyMonkey free?

SurveyMonkey: Free plan; From $25/mo.

Who is SurveyMonkey for?

Teams collecting and analyzing customer or employee feedback at scale. SurveyMonkey is particularly suited for: Satisfaction surveys, Market research, Employee feedback.

What are the best alternatives to SurveyMonkey?

Check our alternatives page to discover the best competitors to SurveyMonkey.

Is SurveyMonkey reliable and secure?

Third-party rating: 4.4/5 (18,000).